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Brightnet / Quality Cablevision / Goshen Fiber Network obtains Internet service from INdigital telecom, an affiliated company and local telephone provider in Allen County, Indiana. On Wednesday, July 1, 2009 at 14:30 hours (2:30PM) , a critical main processing unit in a fiber optic
transport service failed.
This isolated us from the global Internet, causing a
general failure of our Internet service. A redundant processor should have
provided uninterrupted service, but the secondary processor also suffered a
catastrophic failure for unknown reasons.
Work to restore the outage began immediately, and the
entire fiber transport system was replaced with a spare unit. This step was
taken to ensure that the problem was fully resolved. Partial service was
restored at 18:50, and service to INdigital subscribers returned to full operation at 19:10.
The failed circuit cards will be sent to the manufacturer
for analysis.
As part of other work related to the outage, INdigital has immediately started work on a change of its
network design to ensure the highest quality service possible.
For more information, don't hesitate to contact Brightnet
on 888-831-4678
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©2002 Brightnet
Of Indiana.
19067 Market Street PO Box 258, New Paris, IN 46553 Phone: (574)831-4678 or (888)831-4678 Email: info@bnin.net |